UPDATE on Saturday 22nd August 2009 - unfortunately, one of the locks on this briefcase broke ... Sharon took it to a few locksmiths in Cairns but none of them were able to repair it ... I also contacted the lock manufacturer (Fu Serng Metal Industry No 13 Ding Tzou Li Lukang Cheng Changhua Hsien Taiwan) numerous times via email and through their web site ... but did not receive any response ...